How to Order / SOAR Japan-made guitar shop

How to order

Please send us a description or a link of the product you want to order through the "Contact us" section or use the email address of the store.
jpn@soarmusic.com

EXAMPLE: Subject: Order...
1) Item description, color, fingerboard etc. or link of the product
2) Quantity
3) Your name
4) Your Country, ZIP code and address
5) Your phone number

Available Payment Methods

Bank transfer

Banks will charge you a transfer fee.
Remittance fee will vary depending on the bank that you use.
Please check with your institution

PayPal

We will send an invoice from PayPal after your final order.
Items in stock will be shipped within two or three days after the confirmation of the settlement.

Reserved

Reservation of stock items is also possible.
Upfront partial payment of 30% of the total cost will be required.
The 70% balance remaining cost plus shipping cost will be charge upon shipping from the store.

Postage delivery method

Shipping EMS (Express Mail Service) and insured.
Postage fees will vary depending on the weight and the location.
We do provide a table for approximate shipping costs based on location and weight.
We will provide precise shipping cost on demand.

You can check rates and delivery days
*1. The type of article is "Parcel (package)".
*2. The average weight of articles including accessories and box is approximately: (Bass) 7000 grams~ / (Guitar) 6000 grams~.
*3. Prefecture is "Hyogo".

Important Information

The warranty of most products can only be applied in the country were they are sold. If you would ever come across a warranty issue, we will be glad to assist you through the whole process.

Please be aware that published photographs of each model are samples.

Wood grain pattern and other aspects might be different from the product that will be delivered.

Minor specifications might also change without notice.

Duty fees are applied on most products shipped internationally.Duties will be charged by the custom agency of your country and will need to be paid by upon reception of your product.

(C) SOAR Japan-made guitar shop / All Rights Reserved.